Privacy Policy

Version 2026-09-27. Operator: ИП Агзамова Алена Игоревна, Российская Федерация. OGRNIP 319774600465680; INN 381113852222. Contact: support@gamelake.ai.

Information we process

Account identifiers, email and display name, sign-in credentials or provider identity, session records and your notification choices let us operate your account. Apple or Google may provide identity information when you choose their sign-in. Device push tokens are used for requested notifications.

Creation requests, text, selected screenshots and revision history are used to generate and improve games. Generated game files, titles, versions, likes, saves, follows and comments support playing and community features. Public games, creator names and comments can be visible to others. Private request screenshots and prompts are not automatically public because a game is public.

We record gameplay views, qualified plays, active time and supported game events to understand use and improve reliability. App activity includes navigation, search lengths and result counts, app version/platform and sanitized failure codes. These product events do not contain raw search queries, screenshots, prompts, email, precise location or error stacks. Account identifiers and hashed session/install identifiers connect activity to the account that sent it.

Referral records include a referral code and link-open and signup times. Support requests, reports, blocks and moderation decisions let us respond to problems and restrict abusive content. Purchase and credit records support verified entitlements, accounting, dispute handling and fraud prevention. Network and service logs can include request timing, IP-related identifiers and browser information.

Processing and service providers

When you explicitly submit a creation or improvement request, its text and selected images can be processed by third-party AI services configured for that operation, including OpenAI. Do not upload material you do not have permission to process or sensitive information unnecessary to the request. Model processing can occur outside your country. Gamelake does not claim that every provider offers zero retention or excludes all training; applicable provider terms and settings must be considered before submission.

Hosting and object storage run the service. Apple provides Sign in with Apple, App Store purchase verification and APNs delivery when used. Google services can provide sign-in, Firebase messaging and website analytics. Email delivery and support routing use configured email infrastructure and Cloudflare. Information necessary for each service is processed by that provider. General mobile product events are stored by Gamelake and this endpoint adds no third-party forwarding.

Storage and deletion

General mobile product events expire30 days after server receipt; pending outbox events on the app must be bounded and discarded on account deletion. Anonymous ingestion totals also expire after30 days. Browser sessions have a30-day absolute expiry. Native access credentials expire after15 minutes; refresh credentials have their documented30-day lifetime. Revocation can end access earlier. Referral attribution uses a30-day window in native apps and7 days on the web; an older recorded referral time may remain for delay analysis.

Account deletion immediately revokes access, hides the account's games and community content and cancels eligible queued work. Completion removes sign-in credentials, profile details, sessions, push registrations and personal activity from normal service use. Apple authorization is revoked separately; unresolved revocation or active work keeps the request pending. The status receipt distinguishes pending from completed processing.

We retain games, generation requests, payment and cost records in a restricted audit archive linked to the deleted-account identifier. A separate encrypted record preserves the necessary account identity and an inventory of those records, with timestamps and integrity hashes, for accounting and resolving disputes. This exception means that account deletion is not a claim that every historical service record is immediately destroyed. The default audit period is 3 years from deletion. A documented active dispute can extend retention to a specific review date. After expiry, identifying audit data and retained personal material are erased; anonymous identifiers, integrity evidence and accounting totals can remain.

Audit access is limited to authorized administrators and requires a recorded reason. Records are not used to restore the account, advertise to the former user or make deleted games public. You can request information, correction or review of retention at support@gamelake.ai. Service providers and backups may have separate retention periods; restored copies must reapply deletion records before user access is allowed. We do not describe unverified backup expiry or provider deletion as completed.

Your choices

You can choose game visibility, remove your comments, manage notification preferences, block creators, contact support, and request account deletion when the feature is enabled. Switching accounts does not transfer private drafts, purchases or queued analytics. The service's minimum account age is 18; it does not imply that every community game has the same age rating.

Privacy questions and requests: support@gamelake.ai. Material changes to this notice will be published on this page.